1. Introduction

At Shodai, we are committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

2. Information We Collect

When you use our Shodai user, Vendor, Rider or website, we may collect the following information:

• Personal Information: Name, mobile number, email address, and delivery address.
• Order History: Details of your orders, including products purchased, quantities, and delivery addresses.
• Payment Information: Payment method used (e.g., Bkash, SSL Commerce, cash on delivery) and associated details.
• Location Data: Your approximate location to facilitate accurate deliveries.

Prominent Disclosure: Shodai Rider App collects location data to enable real-time order tracking and ensure rider safety, even when the app is running in the background or closed by the user.

3. How We Use Your Information

We use your information to:

• Provide and improve our services: Tailor your experience, suggest relevant products, and improve our app and website.
• Process orders and payments: Fulfill your orders and process payments securely.
• Communicate with you: Send order confirmations, updates, and promotional offers.
• Enhance security: Protect your account and prevent fraud.
• Analyze usage patterns: Understand how users interact with our platform to improve our services.

4. Sharing Your Information

We do not share your personal information with any third parties, except as required by law or with your explicit consent.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data transmitted over the internet.
• Access Controls: We limit access to your information to authorized personnel.
• Regular Security Audits: We conduct regular security assessments to identify and address vulnerabilities.

6. Your Rights

You have the right to:

• Access your information: Request a copy of the personal data we hold about you.
• Correct inaccuracies: Request that we correct any inaccuracies in your personal data.
• Erase your data: Request that we delete your personal data.
• Restrict processing: Request that we restrict the processing of your personal data.
• Object to processing: Object to the processing of your personal data.
• Data portability: Request that we transfer your personal data to another organization.

To exercise these rights, please contact us at info@shodai.food.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

8. Governing Law

This Privacy Policy is governed by the laws of Bangladesh.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@shodai.food.

By using Shodai , you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.